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Same day baggage delivery service (to hotel / to airports)

We will deliver the baggage to your accommodation, Haneda Airport and Narita Airport on the same day.
You can spend your stay in Tokyo effectively without worrying about your baggage.
We hope you enjoy your sightseeing, light and empty-handed, on your arrival/departure day.

hotel Delivery to your hotel
Now Suspended

You can request for a same day delivery to your accommodation at the counter.
Because we will store your baggage before your check-in time and deliver it to your accommodation, you can go out for your Tokyo sightseeing right after arriving in Shinjuku.

*Same day delivery is available for hotels near Kanto area.

Service outline
Charges (incl. tax) 1,000 yen ~2,000 yen per baggage
*As for delivery to hotels that are not listed above, the delivery fee will be the same as normal delivery service.
Size/Weight The total of height, width and length up to 160cm, weight up to 25kg
Delivery company Yamato Transport Co., Ltd.
Reception hours Until 2:30 pm
*As for delivery to hotels that are not listed above, service is suspended.
Delivery time 6:00 pm to 8:30 pm on the same day
*It is a delivery time to the hotel.
Delivery point
at your hotel
Please contact your accommodation.
Points to note The following items will not be accepted: items that exceed 300,000 yen in value per packing;
paper bags; bags that are not securely closed;
items that are weak against pressure and cannot be piled beneath other items;
two or more items that are tied together with a string;
items that could fall; other items that are described in the TA-Q-BIN delivery service contract stipulated by Yamato Transport with regards to items that cannot be handled.
Compensation In the event that the baggage is lost or imaired,
we will compensate damages up to 300,000 yen as the maximum liability amount in accordance
with the TA-Q-BIN delivery service contract stipulated by Tamato Transport.
Price list
Size (Total dimensions) Weight Price (incl.tax)
~80cm ~10kg ¥1,000
~120cm ~15kg ¥1,500
~160cm ~25kg ¥2,000
FAQ
Q: Should I inform my hotel that a baggage will be delivered to them?
A: No, you do not need to inform your hotel.
airport Delivery to airports
Now Suspended

This is a service where we will deliver the baggage that we received at the counter to Haneda Airport or Narita Airport and you can pick up the baggage at the airports.
We hope you enjoy your travel around Tokyo, light and empty-handed, until the time of your departure.
*Now suspended

Service outline
Charges (incl. tax) 2,000 yen ~2,600 yen per baggage
Size/Weight The total of height, width and length up to 160cm, weight up to 25kg
Delivery company Yamato Transport Co., Ltd.
Reception hours Now suspended
Available flight
time for the service
Domestic Flight : 6:00 pm to 9:00 pm on the same day

International Flight : 6:00 pm on the same day to 2:00 am on the next day
Delivery time Domestic Flight : 5:00 pm to 9:00 pm on the same day

International Flight : From 4:00 pm on the same day
Delivery point Domestic Flight:
Haneda Airport Yamato Transport Baggage Service Counter
Domestic Terminal 1 Arrival Lobby (1F)
Phone number: +81-3-5757-9267 (6:00 am to 9:00 pm)
Domestic Terminal 2, Arrival Lobby (1F)
Phone number: +81-3-5757-6166 (6:00 am to 9:00 pm)

International Flight:
Haneda Airport JAL ABC Departure Baggage Delivery Service Counter
International Terminal (3F)
Phone number: +81-3-6756-7174 (24 hours)
Points to note The following items will not be accepted: items that exceed 300,000 yen in value per packing;
paper bags; bags that are not securely closed;
items that are weak against pressure and cannot be piled beneath other items;
two or more items that are tied together with a string; items that could fall;
other items that are described in the TA-Q-BIN delivery service contract stipulated
by Yamato Transport with regards to items that cannot be handled.
Compensation In the event that the baggage is lost or impaired,
we will compensate damages up to 300,000 yen as the maximum liability amount in accordance
with the TA-Q-BIN delivery service contract stipulated by Yamato Transport.
FAQ
Q: What happens if I cannot pick up the baggage at the airport?
A: If you cannot pick up the baggage on the same day, please call the Baggage Counter. Please be aware that a storage fee of 500 yen (excluding tax) will be charged per day at the JAL ABC Departure Baggage Delivery Service Counter (international flight).
Service outline
Charges (incl. tax) 2,000 yen ~2,600 yen per baggage
Size/Weight The total of height, width and length up to 160cm, weight up to 25kg
Delivery company Yamato Transport Co., Ltd.
Reception hours Now suspended
Available flight
time for the service
8:30 pm to Last flight on the same day
Delivery time 6:30 pm to Last flight on the same day
Delivery point Narita Airport GPA Counter(GPA Airport Delivery Service)
Phone number: 0476-32-4755 (9:00 am to 6:30 pm,Open every day)

Please check the airline and terminal of your flight.
Terminal 1 (South Wing) 4F International Departure Lobby
Terminal 1 (North Wing) 4F International Departure Lobby
Terminal 2 3F International Departure Lobby
Passengers of Terminal 3  Terminal 2 1F International Arrival Lobby
Points to note The following items will not be accepted: items that exceed 300,000 yen in value per packing;
paper bags; bags that are not securely closed; items that are weak against pressure
and cannot be piled beneath other items; two or more items that are tied together with a string; items that could fall;
other items that are described in the TA-Q-BIN delivery service contract stipulated by Yamato Transport with regards
to items that cannot be handled.
Compensation In the event that the baggage is lost or impaired, we will compensate damages up to 300,000 yen
as the maximum liability amount in accordance with the TA-Q-BIN delivery service contract stipulated
by Yamato Transport.
FAQ
Q: What happens if I cannot pick up the baggage at the airport?
A: If you cannot pick up the baggage on the same day, please call the Baggage Counter.
Price list
Size (Total dimensions) Weight Price (incl.tax)
~100cm ~10kg ¥2,000
~120cm ~15kg ¥2,200
~140cm ~20kg ¥2,400
~160cm ~25kg ¥2,600